Minecraft HostingAdding an extra layer of security to your MintServers account is crucial for protecting your servers and data. Two-factor authentication (2FA) does just that by requiring a second verification step when you log in. This guide will show you how to enable and disable 2FA using an authenticator app like Google Authenticator or Authy.
How to Enable 2FA
Follow these steps to enable two-factor authentication on your account.
- Access Your Security Settings: First, log into your dashboard. Click on your profile icon in the top right corner and select "Account Security" from the menu.
- Set Up Your Authenticator App:
- Click the "Enable Two-Factor Authentication" button.
- Open your authenticator app on your phone and scan the QR code displayed on the screen.
- Enter the 6-digit code generated by your app to link it to your account.
- Save Your Backup Codes: After enabling 2FA, you will be shown a list of backup codes. Download or print these codes immediately and store them in a safe, secure place. Each code can only be used once. These are essential for regaining access if you lose your device.
How to Disable 2FA
If you need to disable 2FA, the process is also handled in your security settings.
- Navigate to 2FA Settings: Go back to the "Account Security" page. You will see a button to disable the feature.
- Confirm Disabling: Click the "Disable Two-Factor Authentication" button. You will be prompted to enter a final 6-digit code from your authenticator app to confirm the action.
Important Notes & Troubleshooting
- Two-factor authentication is required for all administrative accounts.
- MintServers only supports authenticator apps for 2FA; SMS is not supported.
- If you lose access to your authenticator and your backup codes, you will need to contact support and may be asked to provide a government-issued ID to verify your identity.
- If your codes aren't working, ensure your device's time is synchronized automatically, as this is a common cause of issues.
Conclusion
Using 2FA is one of the best ways to keep your account and servers secure. The process is quick to set up and provides a significant boost to your account's safety. Always remember to keep your backup codes safe, and if you encounter any issues, our support team is ready to help.